Policies

Lana Vawser Ministries Policy Page

Introduction

Lana Vawser Ministries exists to equip the body of Christ through prophecy and teaching. Our main obligation is to God, and we seek to serve him to the best of our abilities and understanding. We seek to serve the body of Christ as ministry to God and the (universal) Church.

Donations

As Lana Vawser Ministries serves the Body of Christ, we trust and lean on the same Body for donations and financial support. We offer our prophetic ministry to the Body of Christ through posts via our website and social media free of charge and obligation. We require no financial commitment for subscription to this service, but offer the capacity for donation to any who wish to financially support this ministry. Any and all donations are to be offered as a gift and are received as such. We will seek to steward donations well in support of the ministry and the workers who serve it. We may also use a portion to support other ministries as the Lord leads.

Privacy Policy

Introduction

Lana Vawser Ministries regards donor privacy as an important part of our relationship with our members; subscribers or other. The following privacy policy applies to all Lana Vawser Ministries users, and conforms to Internet privacy standards.

If you have questions or concerns regarding this statement, you should first contact Lana or Kevin Vawser at lanavawser(at)gmail.com.

 

Collection of Information
In order to subscribe to the Lana Vawser Ministries publications, offer donations, purchase material or comment on the page information is collected such as your name and email. Such information is collected in confidence and will not be offered or sold to third parties, except on request of authorities.

All correspondence may also be collected and stored.

Any information collected by Lana Vawser Ministries is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.

Use of Collection Information
Any details collected from Lana Vawser Ministries customers is required in order to provide an amicable venue for ministry, and in circumstances of e-store to provide you with our products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL).  When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Payment information (paypal/credit card transactions) is handled via third party websites. Information for these services and information can be found on following websites.

Credit card information; https://www.eway.com.au/legal#privacy
Paypal; https://www.paypal.com/au/webapps/mpp/ua/privacy-full
Website privacy information; https://wordpress.org/about/privacy

If you have any further questions about security on our Website, you can email us at lanavawser(at)gmail.com.

Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may follow the instructions on the unsubscribe page to remove your subscription and and re-subscribe with new information if desired. As our website is wordpress based your subscription is treated as a desire to follow a blog. In some cases your subscription information is kept secret from us and is not available to Lana Vawser Ministries to modify or delete. In cases where information is kept in file – addresses and contact information (information offered since server upgrade) all efforts to maintain security will be used within the capacity of our ministry.

Should you require a subscription to be cancelled we will assist wherever possible using the information available to use.

On occasion third parties may be contracted to assist in repairs to website’s back-end function. In such cases contractors may be offered a temporary administration privileges, which also allows access to information such as email addresses and contact information. All such work is carried out in agreement that privacy and discretion must be respected and no private information should be gathered.

Orders
Our primary service is a prophetic ministry. This service we offer electronically to the body of Christ free of charge with no obligation of financial reward. Any donations that are offered in response to this ministry is greatly appreciated, as it is invaluable to running and maintaining a faith based ministry.

If you purchase a product or service from us (i.e. book, recording, ticket), we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications
Lana Vawser Ministries uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails.  If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by following the instructions on our unsubscription page.

Third Parties
Lana Vawser Ministries may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose.
Lana Vawser Ministries does not share any information with third parties for any unknown or unrelated uses.

Legal
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links
Links on the Lana Vawser Ministries site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of Lana Vawser Ministries.

Changes to Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

 

Lana Vawser Ministries Security Policy
Lana Vawser Ministries uses the eWAY Payment Gateway for its online credit card transactions. As well as Paypal for credit card and electronic payment options.  eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.

All online credit card transactions performed on this site not via means of Paypal, utilize the eWAY gateway are secured payments.

The following is pertinent to eWAY transactions.
• Payments are fully automated with an immediate response. • Your complete credit card number cannot be viewed by Lana Vawser Ministries or any outside party. • All transactions are performed under 128 Bit SSL Certificate. • All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data. • eWAY is an authorised third party processor for all the major Australian banks. • eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by <Lana Vawser Ministries>.
For more information about eWAY and online credit card payments, please visit http://www.eWAY.com.au

The following was copied from the Paypal website’s privacy policy.
“We store and process your personal information on our computers in the US, Asia, Europe and elsewhere in the world where our facilities are located. We protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorised access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorisation controls” (sourced July 8th 2015 from https://www.paypal.com/au/webapps/mpp/ua/privacy-full#int_3 ).

Delivery Policy
<Regular prophetic messages> We hope to maintain regular prophetic and encouraging messages delivered free to mass audience via social media services (i.e facebook) as well as by means of email. We make no offer of “prophetic messages to order” and as such should a “word” be requested we make no guarantee of delivery
<Physical goods> After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via postal service or courier within two working days; however if goods are unavailable delivery will take a little longer. At times delivery times may be affected by conference schedules which may affect office staffing.
If you wish to query a delivery please contact us at lanavawser(at)gmail.com.
<Digital Delivery> After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your software/license/access code via sufficient means within two working days.
If you wish to query a delivery please contact us at lanavawser(at)gmail.com.

Refund & Returns Policy

<Donations> Any donations offered to Lana Vawser Ministries are received as a gift free of obligation. We do not offer any refund of donations, despite change of heart or grievance.

<Sales> If for any reason you are not completely satisfied with your purchase we will give you a 30 day money-back guarantee from the time you receive the goods. Please email us at lanavawser@gmail.com within that time if you are not satisfied with your purchase so that we can resolve any problems.
This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken.

Please note that the we do not refund shipping costs on ordered products. Our 30 Day Money Back Guarantee does not apply to electronically delivered media and tickets.

All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and require that you pre pay all return postage. You assume any risk of lost, theft or damaged goods during transit &amp; therefore advise you take out shipment registration of insurance with your postal carrier.  Lana Vawser Ministries will not be responsible for parcels lost or damaged in transit if you choose not to insure.

2 thoughts on “Policies

  1. Rev. Charles Hayes says:

    How I thank God for you and all the revelations he’s imparted into your spirit. I have always love waterfalls and the waterfall of Abba father’s love has flowed so beautifully in my life. PC

  2. Rev. Charles Hayes says:

    How I thi God for you and all the beautiful revelation that he is granting you I love waterfall and have for years

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